Hey Meat Lovers.
MeatLo! believes in honesty, trust and commitment towards its users and customers in order to build a strong business relationship. As a part of our belief, it is our obligation to provide you a clear understanding of how we handle your privacy.
This privacy policy states how MeatLo! uses, stores and processes your information on MeatLo! Website, MeatLo! Application and MeatLo! Outlet. By using MeatLo! Website and MeatLo! Outlet, you consent to all the practices as written down in this privacy policy.
By visiting MeatLo! Website, MeatLo! Outlet and/or using our Services, you agree to all the terms stated in this Privacy Policy, accompanying Terms & Condition as well as Return Policy.
1. Personal information.
When you visit/use MeatLo! Website, MeatLo! Outlet and its services, you voluntarily give some of your personal information which are an essential part of our business and without which; our transactions will fail to proceed.
a) Meatlo! Website.
When you visit MeatLo.pk to,
- Make an account on MeatLo! Website.
- Place an order.
- Sign in using Facebook, Google or any other accounts.
- Subscribe for newsletters, promotions or blog alerts.
- Enter a contest or lucky draw.
- Take part in our questionnaire, polls, quiz or query.
- Fill any forms of surveys.
- Respond to us through email, call or message.
You automatically give us your,
- Name
- Full name.
- Email address.
- Number
- Location/delivery address.
- Billing information.
b) MeatLo! Outlet.
When you visit our outlet or call one of our MeatLo! numbers to place an order to be delivered to your home, you give away your identity, name, full name, number and location/delivery address.
2. Automatically stored information.
Apart from the information that you voluntarily give to us for completion of your order and delivery, we also collect other information through different ways.
a) From website activity.
When you visit our website, we automatically store your information in order to make your website experience qualitative and hassle free. From website we collect,
- Your IP address along with the location associated with the IP address.
- Your device information, operating system and operating version.
- Your browser name, browser version.
- Your browsing pattern such as date, time of visit, time spent on specific page, your engagement to specific page and the page you leave on.
- Your language preferences.
- Your most clicked linked, most visited pages and most ordered products.
b) From Cookies.
MeatLo! Website uses “cookie” technology which is basically a small packet of data that the website stores in your hard drive in order to remember your patterns and visits on their website. From “cookies” we,
- Identify if you are a first time visitor or a frequent user.
- Log you in automatically if you are a previous visitor and have saved your login details.
- Save your preferences, behavior and activity.
- Collect your usage history.
- Store your settings/configurations that you make while on MeatLo! Website.
- Store your content preferences, your likes on specific products and your advertisement preferences.
C. From Social Media, Third-Parties and Other Identifiers.
MeatLo! Website and MeatLo! Outlet is a part of growing venture that uses social media and third parties to make help with their business growth and to make their business possible. We use social media applications/widgets/links such as Facebook, Whatsapp and Instagram.
Associating your social media with MeatLo! Website allows us to have access to all your information on your social media including your profile picture, your social group, your social activities and any information that you put on your social media account.
When you are linked to these social media, any information extracted through these medium is no longer subjected to the Privacy Policy of MeatLo! Website, but instead your information is subjected to the Privacy Policy of the stated Social Media.
We also use third parties and their services which may include widgets, links, advertising or related content.
Other identifiers such as bank accounts, other business parties and/or service lenders may give your information which may or may not be personal.
3. Use of your information.
a) Personal Information.
All the personal information collected and stored on MeatLo! Website and on MeatLo! Outlet is used to provide services of the business for which it is created. This information is used to
- Pick up orders, pack it as per the information provided and deliver products and services.
- Process payments and complete business transaction.
- Complete the process of refund and return to and by customer.
- Handle complains related to orders, delivery, product queries and services provided by MeatLo! Website and MeatLo! Outlet.
- Send promotional offers, newsletters, updates and notification that you may or may not have chosen to receive but is a part of our business growth.
- Inform you about new and/or existing product and service updates.
- Inform you about new feature added.
- Send personalized preferences to help with your shopping experience.
- Communicate with you via email, call or chat.
- Respond to your query
- Carry out the activity for which the information is taken.
- Comply with the law of the state, in case of a legal requirement.
b) Automatically Stored Information.
All the automatically stored information collected and stored on MeatLo! Website is used to operate, provide, develop, and improve the products and services that we offer to our customers. This information is used to,
- Improve, customize and develop a user-friendly website.
- Give a user-friendly experience tailored with user preferences.
- Create a database required for market research and analysis of website.
- Generate advertisements, content and images based on user preferences.
- Fix website errors, enhance user interface and analyze traffic performance.
- Improve webpage user’s usability and improve overall performance of customer’s shopping.
4. Your options on information stored.
MeatLo! Website and MeatLo! Outlet understands that personal information is a delicate matter and it has to be handled with utmost care. If at any point you feel uncomfortable with any part of your personal information or so far as even automatically stored information, you can choose to Contact Us at any time and our customer care service will gladly help you out in whichever manner feasible.
Apart from this, there are a few options that are in your hand and you can choose these options with regards to your personal information or automatically stored information. At any time, you can
- Add, update or delete all/any part of the information.
- Choose not to receive emails,
- Opt out of newsletters/ updates and/or promotions.
- Opt out of registration.
- Adjust your notification setting.
- Adjust your advertising settings.
- Turn on an ad-blocker or place MeatLo.pk on your list of blocked websites.
- Refuse to accept cookies or go to settings and disable cookies.
- Send a request to MeatLo! Website’s customer care service to delete your data.
When you choose any/all of the options stated above you will no longer be able to,
- Sign in through your account.
- Be able to use the site through your account.
- Receive user based advertisement.
- See user based content and products.
- Experience a user-friendly website tailored just for you.
- Place orders, shop for products and/or use any of our service.
- Serve you in a manner previously done.
- Add items to shopping cart.
5. Sharing of Information
MeatLo! employs other companies/individual to perform various tasks which includes but not confined to banking, delivery services, market assistance, IT support, customer service and call center. These companies have access to your Personal Information, Billing Information and/or Other Information only as much as necessary to perform the function and to the extent of which it is permitted by our business and the state law.
We may share personal information with third parties for effective running of our contests, promotions, and newsletter.
As a part of our business’ development, we may merge, buy or sell business or assets. In such an event, Personal Information, Billing Information and Other Information may be transferred as part of the asset.
We abide by the law of the state in which we work and we are therefore obliged by the law to provide any Personal Information, Billing Information or Other Information whenever required by the law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such Information is necessary or advisable.
6. How We Protect Your Information
MeatLo! takes highly crucial steps to protect Personal Information, Billing Information, and Other Information from any sort of fraud, unaccepted access, misuse or disclosure.
We store all the Personal Information, Billing Information, and Other Information in secure database, access to which requires going through several securities measured and tracked home servers. This database is accessible only to few authorized MeatLo! representatives.
7. Disclaimer.
MeatLo! Website takes full responsibility for the accuracy of this Privacy Policy however, no security system is impenetrable and hence we do not take any kind of responsibility for the loss, damage or misuse of the information caused due to penetration of our security system.
We also cannot guarantee the security of our database, the information you provide to us and any possible way the information is transmitted for transferred over the internet. If you are unsure about our service or any part of it, you have the rights to retain your information or exercise any/all of the rights/option provided to you in Section 4.
8. Terms, Conditions, Use, Notice and Revisions.
When you use MeatLo! Website, MeatLo! Outlet and its service, your use and all activities pertaining to privacy are subjected to this Privacy Policy. By using this website you agree to this Privacy Policy and all that is stated in it, including Return & Exchange Policy, Terms and Conditions as well as Disclosure.
If you have any concern, question or issue regarding this Privacy Policy you can Contact Us and our MeatLo! Customer Service will comply with you in reason.
Since MeatLo! is a business with growing needs, we keep our business up to date with new changes, merges and expansions. This results in changing of our Privacy Policy, Terms & Conditions and Disclosure as per the new developments that happen on MeatLo!.
When you use MeatLo! Website, we assume that you have read and agreed to our Privacy Policy, Terms & Conditions and Disclosure. Unless otherwise stated, this policy applies to all products, services and usage of MeatLo! Website and MeatLo! Outlet.
MeatLo! Team would like to assure that any changes made to our Privacy Policy, Terms & Conditions and Disclosure including all the practices will always be in favor of our users and customers’ best interest and we shall always be protective of our customer’s privacy.
We stand by our belief of commitment, trust and honesty.
MeatLo! Team.